Terms and Conditions
Terms and Conditions for Stressless Store Leuven
Welcome to Stressless Store Leuven. By visiting our website and using our services, you agree to the following terms and conditions. Please read them carefully.
1. General
These terms and conditions apply to all purchases and use of services through the Stressless Store Leuven website (https://stresslessstoreleuven.be/). Stressless Store Leuven reserves the right to modify these terms and conditions at any time.
2. Product Information
We do our best to present product information as accurately as possible. However, the website may contain incorrect or incomplete information. Stressless Store Leuven is not liable for any damages resulting from incorrect product information.
2.1 Pricing Errors
Although we do our best to display all prices correctly on our website, unintentional pricing errors may occasionally occur. In the event of a pricing error, we will immediately notify the customer of the error and the correct price. Customers will then have the option to confirm the order at the corrected price or cancel it.
If a pricing error is not noticed in time before an order is placed, we reserve the right to cancel the order or adjust it to the correct price. If payment has already been made, we will refund the overpaid amount.
We are not obligated to deliver products at the incorrect price, unless the order has been confirmed and no pricing error has been identified.
3. Orders
By placing an order, you agree to the price and description of the product as shown on the website. After placing an order, you will receive a confirmation email. This confirmation means that we have received your order, but does not constitute acceptance of your order.
4. Payment
Payments must be paid in full before products are shipped. We accept various payment methods as listed on our website.
5. Delivery
We strive to deliver your order within the specified delivery time. Stressless Store Leuven is not responsible for delays beyond our control. Deliveries are made to the address provided when placing the order.
6. Returns and Refunds
Please see our Returns and Refunds Policy for more information about our return policy. Not all products are eligible for return, such as recliners, sofas, home office chairs, and dining chairs, which are made to order.
7. Warranty
Our products come with the statutory warranty required by Belgian law. This warranty covers manufacturing defects and faults that are not caused by normal wear and tear, misuse, or accidents.
8. Liability
Stressless Store Leuven is not liable for any indirect, special, or consequential damages resulting from the use of our products or services. Our total liability is limited to the amount you paid for the product or service in question.
9. Intellectual Property Rights
All content on this website, including text, images, logos, and designs, is the property of Stressless Store Leuven and is protected by intellectual property rights. Use of this content without permission is prohibited.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy for more information about how we process your personal data.
11. Governing Law
These terms and conditions are governed by and interpreted in accordance with the laws of Belgium. Any disputes shall be submitted to the competent court in Belgium.
Contact Information
If you have any questions or comments regarding these terms and conditions, please contact us using the contact form on our website.
Thank you for your trust in Stressless Store Leuven.