Best Stressless Store in Europe

Stressless Store was named the best Stressless Store in Europe, a recognition of our product knowledge, personalized guidance, and service. For you, this means advice from paramedically trained consultants in Leuven and Antwerp—the only two official Stressless brand stores in Belgium—and our own repair service that remains available long after your purchase.

What does this recognition mean for you, specifically?

This recognition is based on three things you’ll notice right away in the store: product knowledge, personalized guidance, and service. Product knowledge means that our advisors can explain what’s inside your sofa: the cold-formed steel tube frame, the Comfort-Zones cold foam that’s poured directly into a mold over that frame, and the systems that control the comfort. The Plus™ system automatically adjusts your lumbar and head support when you lean back, the Glide™ system tilts in response to your body weight, and BalanceAdapt™ adds a subtle rocking motion at the base. Someone who can explain that difference—and let you feel it—will help you find the right sofa faster than any product sheet ever could.

What happens during a consultation with us?

A consultation doesn’t start with a model—it starts with you. We’ll ask about your height, your weight, how you sit, and where the chair will be placed, and only then will we have you try it out. Our consultants are trained in physical therapy, so they assess your sitting posture, back support, and the height at which you can still sit up comfortably. We then use the Glide™ system and its control knobs to adjust the chair to your body weight, so you can experience how the chair will feel in your own home. After that, we’ll choose the upholstery together. For leather, the options range from Batick—which requires the least maintenance—to Paloma and Velaro, all the way up to Noblesse, which is the most delicate. Feel free to take your time: in our experience, a Stressless recliner lasts about 20 years or more.

Why are these the only two official brand stores in Belgium?

Our stores in Leuven and Antwerp are the only two official Stressless brand stores in Belgium. A brand store is entirely dedicated to a single brand: you’ll find the models, frames, and upholstery side by side, rather than scattered throughout a general furniture department. That makes comparing them simple and straightforward. For example, you can try out a Stressless Mayfair and a Stressless Sunrise one after the other and immediately feel the difference. Stressless itself comes from Sykkylven, Norway, and has been manufactured by Ekornes since 1971; in a brand store, you can see that entire story unfold right on the showroom floor.

What kind of service do you receive before and after your purchase?

Our support doesn’t end at the register: we handle the delivery ourselves and keep an eye on your chair afterward. If you’d like us to pick up your old chair upon delivery, we can do that for 75 €. For maintenance and Stressless repairs, we have our own repair service, where Jorgen—with 30 years of experience—is on the job. You bring your chair in, and we’ll take care of the rest; turnaround time ranges from immediately to a few weeks, depending on the work required. We also accept chairs purchased elsewhere. This way, a single company remains responsible for your chair—from your first test sit to the first repair years later.

Come try it out for yourself in Leuven or Antwerp

You can only truly experience comfort when you sit down. In Leuven and Antwerp—Belgium’s only two official Stressless brand stores—the full product line is available, and advisors with paramedical training will work with you to determine the right size.